Refund Policy
Refund Policy for rivalo-apuestas.co
Introduction:
At rivalo-apuestas.co, we strive to provide a fair and transparent gaming experience. This Refund Policy meticulously details our procedures and regulations regarding the return of deposits and winnings payouts.
Refund Eligibility:
- Deposits: Deposit refunds are available only if the deposited funds have not been used for gambling activities.
- Winnings: Normally, winnings are not considered for refunds. However, exceptions may be considered in situations where there are technical errors attributable to rivalo-apuestas.co.
Refund Process:
- Request Submission: To initiate a refund process, please contact our customer service team, providing details of your account and the reason for the request.
- Verification: Our team will carefully review your request and may require additional information or documentation.
- Approval and Processing: If your request is approved, the refund will be processed using the original payment method within [30] business days.
Limitations:
- Policy Abuse: rivalo-apuestas.co reserves the right to reject a refund request in cases of suspected abuse of our policy, including but not limited to fraudulent activity or excessive requests.
- Legal Compliance: All refund requests will be handled in accordance with applicable laws and regulations.
Additional Notes:
Please remember that any refund request is subject to review and that we comply with all local laws and regulations related to gambling. Our goal is to ensure transparency and fairness in every transaction.
Contact Information:
If any questions arise regarding the Refund Policy that has been submitted or if you wish to exercise your legal rights as a consumer, please do not hesitate to contact us. We will be happy to respond to your concerns. You can send us your request by email to: info@rivalo-apuestas.co